CONTACT DIGIBRIDGE

START WITH THE RIGHT CONVERSATION.

Tell us what you create, manage or review. We can help you find the right DigiBridge workflow and answer questions about setup, privacy and project review.

Creator onboardingStudios and platformsProduct support

CHOOSE YOUR PATH

LET’S TALK ABOUT YOUR WORK.

CREATORS AND CONTRIBUTORS

Protect your next release

Tell the story behind your film, video or music project with a creative record. Choose the workflow and review that fit your work.

Start your creative record

STUDIOS AND TEAMS

Bring your team together

Tell us about your team, creative tools and client requirements. We can help plan a shared workflow for recording contributions and reviewing releases.

Discuss studio onboarding

PLATFORMS AND VERIFIERS

Review work with clearer evidence

Bring evidence of the creative process and current verification status into your submission or catalogue review. Tell us what your team needs to assess and where DigiBridge should fit.

Open a platform conversation

LET’S TALK

A workspace for your production.

Tell us about your film, TV, video or music workflow. We will follow up to discuss project scope, team access, review and onboarding. Studio engagements start at $299 USD per month by agreement.

Book a 30 minute call with CheyOr send your enquiry below.

We will use these details to respond to your request. You can add screenshots after opening the conversation. Keep passwords, identity documents and confidential creative files out of chat. Privacy notice.

PRODUCT SUPPORT

Something is not working

Send the affected route, time and browser. Do not include credentials or confidential creative files.

Email support

SECURITY AND PRIVACY

Review or data request

Contact us about a privacy request, security issue or finding you want reviewed. Include the relevant project reference so we can locate the right record.

Contact trust support

GENERAL CONTACT

Not sure where to start?

Email support with a short subject and we can direct the conversation to the appropriate product area.

Email DigiBridge

A USEFUL MESSAGE

CONTEXT HELPS US HELP YOU.

Support email is not a secure channel for transferring files. Keep the first message narrow and free of sensitive material.

  1. 01

    The page, workflow or API route you are asking about

  2. 02

    Your role and organization, where relevant

  3. 03

    Whether you need onboarding, product support or a project review

  4. 04

    A concise description of the outcome you need

  5. 05

    Browser and approximate time for a technical issue

  6. 06

    No passwords, device tokens, private keys or confidential source media

YOUR WORK AND YOUR PRIVACY MATTER.

Privacy notice Security page

DigiBridge help

FAQs, support and sales

What can we help with?

Find a quick answer or leave a message for our team. Replies appear here.